CCuppaWins
New players — get a 100% bonus up to €1,000 + 100 free spins
Login Sign Up

Privacy Policy - CuppaWins

At CuppaWins Casino, we are deeply committed to protecting the privacy and security of our players. This Privacy Policy outlines how we collect, process, and safeguard your personal information in accordance with global data protection standards, including the General Data Protection Regulation (GDPR). We believe that transparency is the foundation of trust, and we want you to feel confident that your data is handled with the utmost care while you enjoy our wide selection of games. This policy explains your rights regarding your data, the methods we employ to secure it, and how you can exercise control over your personal information. By using our services, you consent to the data practices described in this document.

Data Collection and Usage

CuppaWins Casino collects information that you provide directly to us during the registration process, through account updates, and during communication with our support team. This data may include:

  • Personal Identification: Full name, date of birth, and contact details (email address, phone number, and physical address).
  • Financial Information: Payment method details processed through secure, encrypted gateways.
  • Verification Documents: Identification documents provided as part of our Know Your Customer (KYC) obligations to prevent fraud and money laundering.
  • Usage Data: Technical information regarding your device, IP address, and interaction history with our website to optimize your experience.

Legal Basis for Processing

We process your data only when there is a clear legal basis for doing so. This includes fulfilling our contractual obligations to provide gaming services, complying with strict regulatory requirements, and pursuing our legitimate interests in maintaining a secure, fair, and user-friendly environment. We ensure that your personal data is never sold to third parties for marketing purposes without your explicit consent.

Data Protection and Security Measures

Security is a cornerstone of the CuppaWins Casino experience. We employ industry-standard SSL (Secure Socket Layer) encryption to ensure that all data transmitted between your device and our servers remains private. Our technical infrastructure undergoes regular stress tests and security audits to defend against unauthorized access, alteration, or disclosure of your information. Access to your personal data is strictly limited to authorized personnel who require it to perform their professional duties.

Your User Rights

Under applicable data protection laws, you retain several key rights concerning your personal information, including:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete information.
  • Right to Erasure: Under specific conditions, you may request the deletion of your personal data.
  • Right to Restrict Processing: You may request that we limit the use of your data under certain circumstances.
  • Right to Data Portability: You may request to receive your data in a structured, machine-readable format.

Cookies and Tracking Technologies

CuppaWins Casino utilizes cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and analyze traffic patterns. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set duration). You have the option to manage or disable cookies via your browser settings, though doing so may limit your access to certain features on our site.

Responsible Gambling and Data

As part of our commitment to safety, CuppaWins Casino maintains internal logs to support responsible gambling initiatives. This includes monitoring for signs of problem gambling behavior to provide proactive assistance. If you feel you need a break, we offer tools like deposit limits and self-exclusion. Please remember: Gambling should be a form of entertainment, not a way to make money. Always gamble responsibly and within your means.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please reach out to our dedicated support team. We are here to assist you 24/7 via the following channels:

Last updated: September 09, 2026